Privacy Policy

1. Information We Collect

Personal Information

We collect the following personal information:

• Account Information: Name, email address, and password when you create an account
• Social Login Data: Information from Facebook, Google, GitHub, or X (Twitter) when you use social authentication
• Design Data: Network rack designs, configurations, and custom devices you create
• Usage Data: How you interact with our application

Automatically Collected Information

We automatically collect certain information when you use our service:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Analytics: Pages visited, features used, and time spent on the application
• Cookies and Tracking: Information stored in cookies and similar technologies

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To create and manage your account and provide access to our application
• Data Storage: To save and retrieve your network rack designs and configurations
• Authentication: To verify your identity and secure your account
• Communication: To send important updates, security notifications, and respond to your inquiries
• Analytics: To understand how users interact with our application and improve our services
• Security: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who help us operate our application (hosting, analytics, customer support)
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the safety, rights, or property of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

You can request deletion of your account and associated data at any time. See our Data Deletion page for instructions.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a structured format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at info@rackbuilder.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

• Essential Cookies: Required for the application to function properly
• Analytics Cookies: Help us understand how users interact with our application
• Authentication Cookies: Keep you logged in and secure your session

8. Third-Party Services

Our application integrates with third-party services:

• Appwrite: For user authentication and data storage
• Google Analytics: For website analytics and usage insights
• Social Authentication Providers: Facebook, Google, GitHub, and X (Twitter) for login

These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.